Training courses & seminars

After more than a quarter of a century in complaints management and based on experiences from already over 7 million visits to end customers, we have learned quite a lot. Especially this:  Despite the greatest of efforts, complaints can never be excluded entirely, and they always result in additional administration and personnel costs.

To give your employees the best possible training, we offer one-day seminars, webinars and furniture retailer training courses. Apart from expertise, we also provide your employees with knowledge about how to prevent complaints and how to offer customers satisfying consultation.

We offer training courses the entire year throughout Germany, but are also happy to travel directly to your furniture retailer, company, or another location of your choice.

Furniture retailer training courses for interior consultants / customer consultants

Furniture retailer training courses for delivery personnel / customer service

Seminar - Textile covers for upholstered furniture

Seminar - Leather covers for upholstered furniture

If you are interested, we would be glad to help you book your seminar!

Training courses

Contact with POS
+49 2638 921 700