A modern kitchen with light wood cabinets, a white marble backsplash and countertop, a built-in oven, a coffee machine, and a sink with a tall faucet on a central island. Sunlight enters from a window on the right.

A close-up of a modern wooden kitchen drawer partially open, revealing spice jars and containers inside. The kitchen features clean lines, smooth surfaces, and neutral tones in the background.

Modern kitchen with a marble island countertop featuring an electric cooktop, light wood cabinets, built-in oven, sink, and natural light from large windows. A plant and coffee machine are visible in the background.

We inspect and repair

Professional and reliable

When buying a kitchen, your customer not only expects first-class measurements and clean installation, but also reliable and fast complaint handling. Our permanently employed kitchen technicians are specialized in solving kitchen complaints professionally on site.

When complaints are reported, we carry out a complete and digital damage assessment and identify the culprit. With a detailed final report, you receive a neutral and professional assessment of the facts. If desired, we can also carry out a systematic kitchen inspection in which every element is checked.

Start cooperation

Kitchen furniture services at a glance

A modern kitchen with light wood cabinets, a marble backsplash, built-in appliances, and under-cabinet lighting. A central island with a sink and various kitchen items is in the foreground. Soft natural light fills the room.

Neutral assessment

Inspection

Smart Repair

Spare parts installation

Adjustments

Cleaning stone worktops

Impregnation of stone worktops

We are your service partner

As a full-service professional, we take care of all the relevant tasks for you, from scheduling appointments and notifying the customer of the visit to the customer visit - including preparing a detailed visit report with photo documentation.

Smart Repair

If our kitchen experts discover a surface complaint on worktops or cabinets, we can repair many types of damage directly on site. Our kitchen technicians are specifically trained to work on wood, marble and granite surfaces. Our services also include the adjustment of fronts, hinges, drawers and pull-outs as well as the installation of handles or fittings and pre-determined spare parts.

Silhouette illustration of two people wearing caps and uniforms with POS Service Group logos on them. They appear to represent workers or staff members.

Own permanent kitchen technicians

Complete documentation

Determination of the party responsible for the damage

Identification of spare parts

Meaningful before / after pictures

More than 10 years of kitchen experience in Europe

Over 35 years of expertise in complaints management

Modern white office building with wooden window accents and a red, blue, and white POS Service GmbH sign at the entrance, shown under a dramatic sunset sky.

The company

A person in a blue shirt points at a virtual login screen with a password field, user icon, and options for Remember Me and Forgot Password? The background is blurred.

A hand holds a tablet displaying a cross-section diagram of a house with multiple rooms, each labeled with icons, in front of a faint background of a real house.

POS Claims service