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A smiling delivery person in a black polo shirt and cap with a POS logo stands in a modern living room with a brown leather sofa, artwork, and soft lighting.A smiling man in a black polo shirt and cap with a “POS” logo stands in a bright, modern living room with a brown leather sofa, floor lamp, and framed artwork on the wall.

Upholstery service

For trade and industry

We always give furniture an upgrade

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A smiling technician wearing a blue uniform and cap stands in a modern kitchen, holding a digital tablet. The kitchen features wooden cabinets, large windows, and potted plants on the counter.A smiling man in a black polo shirt and cap, holding a tablet, stands in a bright, modern kitchen with white cabinets and large windows.

Kitchen furniture service

After-sales for kitchen furniture

You are always in the best hands with us

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A smiling man in a black shirt and cap holding a tablet stands next to a tripod-mounted 3D scanning device in a modern, bright home with a wooden staircase in the background.A smiling man wearing a black polo shirt and cap, both with a POS logo, holds a tablet in a modern kitchen. In front of him is a tripod-mounted 3D camera. A staircase is visible in the background.

Measurement service

With 3D laser technology

With us, you will always find the right size

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450,000
Customers visited per year
8,000,000
kg CO₂ per year saved
Furniture repair compared to new production
35
Years of experience

POS Service Group

Your partner for on-site services

As one of the European market leaders in "full service" for on-site services for end customers, we offer our upholstery service, kitchen furniture service and measuring service under the POS Service Group umbrella brand.
Our permanently employed service technicians visit over 1700 households in Germany, Austria, Switzerland and the Benelux countries every day. The satisfied customer is always at the center of everything we do!

Frequently asked questions

A cozy living room with a beige sofa, on which three large white cubes display the letters F, A, and Q. Sunlight streams through windows, and potted plants are in the background.
Is a contract required?

No, a contract is not required. There is no contract commitment and no minimum quantity. You can use our services without any long-term obligations. Commissioning is simple and straightforward.

How is an order placed?

The order is placed via your personal login in the partner portal or via an interface. You will receive your access data or the interface description at the start of the collaboration.

Are POS service technicians permanently employed?

Yes, our POS service technicians are permanent employees. It is our company philosophy to work with permanent employees. This enables us to guarantee our own standards of consistently high quality. All service technicians receive comprehensive training at the POS Academy.

Who will coordinate the appointments?

We take care of all relevant tasks, from scheduling and notification to communication with the end customer. Our service covers the entire process up to the customer visit, including the preparation of a detailed visit report.

Further questions
An iPad displaying the POS Hotline Group YouTube channel is placed on a white surface next to printed brochures and photos featuring people and furniture.

Media library

A person in a blue shirt points at a virtual login screen with a password field, user icon, and options for Remember Me and Forgot Password? The background is blurred.

Login

A hand holds a tablet displaying a cross-section diagram of a house with multiple rooms, each labeled with icons, in front of a faint background of a real house.

Schadenservice