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A 3D rendering of a blue DNA double helix with red highlights on a dark blue background, featuring faint outlines of other DNA strands and subtle scientific icons.

Our mission, identity & values

POS is an owner-managed, internationally active, medium-sized company. We stand for the joy of
furniture. As a service provider, we make sure that the new really fits and that the old is not thrown away.
In this way, we contribute to sustainability and efficiency. We are characterized by a customer-oriented on-site service.

Three images form a cycle: a laser measuring tool on a tripod, a person fitting a kitchen drawer, and a person using a power tool on a sofa, with German labels and arrows connecting each step.

POS on-site services for COMMERCIAL CUSTOMERS

POLSTERSERVICE
Relieves and supports in warranty cases.


HOMESERVICE
Provides security in kitchen and room planning.


KITCHEN FURNITURE SERVICE
Fast, qualified damage assessment and professional smart repair solutions.

A smiling family of four—two adults and two young children—lie under a blanket tent, playing with two plush dolls dressed in blue “POS” uniforms. The scene is warm and cheerful, with everyone engaged and happy.

The on-site service for PRIVATE CUSTOMERS

ensures that people feel comfortable in their homes.

A dartboard with a red dart hitting the bullseye is shown in close-up, with a warm sunset and blurred background visible behind it.

The goal of our EMPLOYEES

is the satisfaction of ALL CUSTOMERS through:

  • independent evaluation

  • qualified advice

  • expert repair and documentation

  • precise, digital measurements using the latest technology

OUR CORPORATE VALUES

What is important to us - and how we act

Our corporate values are more than just words - they are our daily benchmark in our dealings with customers, colleagues and partners.

They show what is important to us: reliability, respect, humanity, competence and the will to improve. Our employees live these values - in every decision, in every assignment, on a small or large scale.

HUMANITY

We recognize the uniqueness in every person, because our strength lies in diversity.

I behave the way I would like to be treated:
respectful and cooperative; helpful and solution-oriented;
tolerant and honest;
friendly and objective

RESPECT

We treat each other with respect and cultivate a courageous openness.

I recognize you and your achievements.
I live appreciation. I listen to you.
I am fair, friendly and positive.
I tolerate you and have understanding.
I deal openly with your opinion and acknowledge it.

RELIABILITY

We stand by our word. I am a reliable partner to my customers and colleagues.

I keep deadlines, agreements and promises and if things get tight, I will communicate this openly with everyone involved.

PROFESSIONALISM

We ensure quality through our expertise and experience.i exceed expectations. I strive to constantly improve.

I take the time to do it thoroughly and properly.

FURTHER DEVELOPMENT

We continue to educate ourselves and are open to new things. I accept challenges as impulses for my personal development.

I trust in my strengths and live my own identity.
I seek and accept the support and feedback of others

A close-up of a German newspaper advertisement for “Polster-Möbel-Spezial-Service” featuring a red logo with a couch graphic. The ad promotes upholstery and furniture repair services.

History

A desk with a POS Service Group sign, a laptop displaying bar charts, two sheets of paper with graphs, and a screen in the background showing charts and a map of Europe.

Facts and figures

Aerial view of a winding road running through a dense green forest, with two white cars driving in opposite directions along the road.

Sustainability

A smiling young child in a blue uniform and knit hat holds a white balloon with the POS Service Group logo. Other children in colorful uniforms stand beside him, all outdoors in sunlight.

Social projects

An iPad displaying the POS Hotline Group YouTube channel is placed on a white surface next to printed brochures and photos featuring people and furniture.

Media library

Modern white office building with wooden window accents and a red, blue, and white POS Service GmbH sign at the entrance, shown under a dramatic sunset sky.

The company

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Facebook

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Instagram