Peter Horbach founds "POSS Polstermöbel Spezial Service GmbH". His goal: to act as an external service provider for the furniture industry in the event of a warranty repair at the end customer's premises.

POSS Polstermöbel Spezial Service GmbH becomes "POS Polstermöbel Spezial Service GmbH". Thanks to high demand from the furniture industry, the company now operates nationwide.

POS is expanding its services to include appraisals and is now also active nationwide for insurance companies on site in the event of a claim.

POS takes its first step abroad. On May 25, the first subsidiary is founded in Switzerland.

The first magical limits are reached: more than 100,000 complaints are processed each year. The company also employs more than 100 people for the first time.

POS turns 10 years old. Just in time for the anniversary year, the second subsidiary in Austria is founded on January 3.

With over 10,000 orders a year, POS establishes itself as a permanent partner for insurance companies in the field of appraisals and repairs. But that's not all: an office with administration is set up in Szajk, Hungary.

POS is expanding in the automotive, hotel and catering target group markets. Service orders are also carried out in the border corridors to Italy, Denmark and France.

For the first time, the threshold of 200,000 on-site processes is exceeded. POS now employs more than 250 people.

Gabriella Schnell-Horbach joins the family business as 2nd managing director.

The specially founded subsidiary "HOS Holzservice" now handles all wood surface damage on site at the customer's premises.

POS is now also available in 3D: 3D laser measurement is now being used for kitchen measurements. A revolutionary new service is being created. In 2010, an initial 1,100 measurements will be taken.

POS celebrates its 25th anniversary. The insurance division of POS is now managed as a separate segment under the name "POS Claims Management, Assessment and Repair".

For the first time, more than 50,000 kitchens are measured each year. HOS Holzservice GmbH is renamed "HOS Homeservice GmbH".

Christoph Horbach, the son of company founder Peter Horbach, joins the management of the family business and becomes the 3rd Managing Partner alongside Peter Horbach and Gabriella Schnell-Horbach. POS employs more than 500 people for the first time.

The POS Service Group is created as an umbrella brand. In addition to POS Polsterservice GmbH, the professional for the repair and cleaning of upholstered and wooden furniture, POS Homeservice GmbH now provides measurement and assembly services, while the claims service bundles all insurance services. The 300,000 service orders per year mark is exceeded for the first time.

In May 2016, the fourth foreign company, POS Service Group BeNeLux B.V., is founded. From now on, all upholstery and home services will also be offered in the BeNeLux countries and managed centrally from a dedicated office in Leeuwarden. The POS Service Group anticipates a volume of more than 340,000 service orders for the current financial year.

POS celebrates 30 years in business. Just in time for three decades of on-site services, the company has also processed its 5 millionth service case. The company's steady growth is also reflected in its new building. The company headquarters in Solscheid is extended to include a new building for the administration.

3D measurements are proving extremely popular. For the first time, incoming measurement orders exceed those of the upholstery sector. Christoph Horbach leaves the company. In addition to Gabriella Schnell Horbach, Hans-Josef Bohr and Alexander Bolz join the management team with immediate effect.

Not only are POS's business areas developing successfully, the workforce is also growing steadily. POS now employs more than 750 people in the office and in the field. And the trend is still rising! The POS service concept "Service Plus Plan" for seating furniture expands from the Benelux countries to France and is successfully implemented there.

Despite the coronavirus pandemic, the POS Service Group's service is also available to customers on site when retailers or manufacturers are closed. POS now handles a total of 400,000 service orders per year and welcomed its 6 millionth satisfied customer in 2020. POS Polsterservice GmbH now processes 10,000 service orders from private customers every year.

The POS Service Group founds POS PLUS GmbH. POS PLUS Service offers end customers 5 years of protection and security for their upholstered furniture when purchasing furniture. The nationwide network of service technicians grows to more than 500 permanent employees.

With the new kitchen furniture service, POS is taking repairs, complaints and inspections to a new level. Smart repair instead of replacement, digital documentation instead of paperwork - and directly at the customer's premises. For retail partners, this means complete relief. For end customers: Value retention at the highest service level.